Operations Manager
This role is for someone who thrives on helping teams succeed, solving problems, and keeping hospitality humming.
We're looking for an experienced Operations Manager to help lead our Auckland venues and bring out the best in our people, performance and guest experience.
This is a hands-on leadership role where you'll work across multiple venues, supporting Business Leaders, lifting operational performance, driving commercial results, and ensuring our guests receive exceptional hospitality every day.
What you'll bring
Proven hospitality leadership experience, ideally across multiple sites
Strong commercial and financial acumen
A passion for coaching and developing teams
Experience driving operational excellence and guest experience
Sound knowledge of compliance, licensing and health & safety requirements
A current General Manager's Certificate
Why Star Group?
At Star Group, hospitality is powered by people.
With more than 50 venues across the North Island, we're building careers, creating connections, and delivering memorable experiences for our guests and communities. You'll join a business that values curiosity, hard mahi, community, and having fun along the way.
What you'll get
Career growth opportunities across our venue network
Learning and development support
Staff discounts and wellbeing benefits
The chance to make a real impact in one of New Zealand's largest hospitality groups
Ready for your next challenge? We'd love to hear from you. Apply now.
- Types of roles
- Leadership
- Role
- Operations Manager
- Locations
- Star Group | Auckland
- Employment Type
- Full-time
Star Group | Auckland
Tell Me The Perks!
Financial
Because Mahi Makes Us Better, we offer groupwide incentives and generous discounts across 40+ unique establishments for permanent staff, rewarding the dedication and hard work that drives our success. And because we care about the well-being of our team, we offer comprehensive parental leave benefits, including top-ups and paid leave for senior staff, so you can focus on what matters most!
Social
We know that Having Fun is key to building strong connections, so we celebrate our people through monthly rewards by recognising those who bring joy and teamwork to every shift. We also know that work is more fun with friends, so we encourage you to bring your mates along for the ride and you’ll receive a generous "Refer a Friend" finder’s fee!
Celebrate & Develop
At Star, we’re all about Being Curious and encouraging growth. Our "Star of the Month" and Rockstar awards highlight your achievements, offering recognition and development opportunities that keep you inspired. Plus, with opportunities to grow and move across our network, your career can reach new heights wherever your journey takes you.
Mental
Loving Our People means looking out for one another, which is why we provide access to our Employee Assistance Program (EAP), supporting your mental well-being so you can be at your best, both at work and at home.
We're more than just a workplace—we’re a community that supports, celebrates, and grows together. Join us, and let’s make every moment memorable.
