Systems Specialist
We’re on the lookout for super social rockstars to join our hospo family and enjoy the perks that come with it!
Are you a systems whiz who loves solving problems and helping others get the best out of technology?
Do you thrive in fast-paced environments where every day brings a new challenge? From troubleshooting tech issues to improving how systems run behind the scenes?
If so, this could be the perfect role for you!
Welcome to Star Group - a hospitality powerhouse bringing together some of the best bars, pubs, and restaurants across the country. As we continue to grow, we’re on the lookout for a 12-month fixed-term, Auckland based Systems Specialist to join our team and support the operational systems that keep our venues running smoothly.
About the Role
As Systems Specialist, you’ll play a key role in maintaining and improving our venue technology from POS and retail management systems to data reporting and user training. You’ll be the go-to support person for venue teams, helping to keep systems accurate, efficient, and user-friendly.
In this role, you’ll be:
- Configuring, maintaining, and supporting POS and retail systems across our venues
- Managing supplier records, product data, and stock links
- Handling change requests such as product updates, discounts, and staff access
- Providing first-level technical support to venue staff and liaising with vendors for resolution
- Developing and delivering training sessions to help teams use systems confidently
- Analysing data and producing reports to support decision-making
About You
We’re after someone who’s:
- Experienced – you’ve got 2+ years’ experience in an administrative, data, or systems support role
- Tech-savvy – ideally with knowledge of POS or hospitality systems
- A great communicator – you’re clear, patient, and supportive when helping others
- Analytical – you enjoy problem-solving and finding efficiencies in how systems work
- Organised and detail-focused – you can juggle multiple tasks and meet deadlines with ease
- Proficient in Microsoft Excel, Teams, and Outlook.
Any hospitality experience is a huge plus but not a requirement!
At Star Group, you’ll be part of a dynamic, supportive team where your contributions make a real impact. We offer development opportunities, a close-knit and collaborative work environment, and a few perks along the way!
If this sounds like the perfect next step in your career – and you’re legally entitled to work in NZ - we’d love to hear from you.
- Types of roles
- Finance
- Role
- Systems Specialist
- Locations
- Star Group | Auckland
- Employment Type
- Full-time
Star Group | Auckland
Tell Me The Perks!
Financial
Because Mahi Makes Us Better, we offer groupwide incentives and generous discounts across 40+ unique establishments for permanent staff, rewarding the dedication and hard work that drives our success. And because we care about the well-being of our team, we offer comprehensive parental leave benefits, including top-ups and paid leave for senior staff, so you can focus on what matters most!
Social
We know that Having Fun is key to building strong connections, so we celebrate our people through monthly rewards by recognising those who bring joy and teamwork to every shift. We also know that work is more fun with friends, so we encourage you to bring your mates along for the ride and you’ll receive a generous "Refer a Friend" finder’s fee!
Celebrate & Develop
At Star, we’re all about Being Curious and encouraging growth. Our "Star of the Month" and Rockstar awards highlight your achievements, offering recognition and development opportunities that keep you inspired. Plus, with opportunities to grow and move across our network, your career can reach new heights wherever your journey takes you.
Mental
Loving Our People means looking out for one another, which is why we provide access to our Employee Assistance Program (EAP), supporting your mental well-being so you can be at your best, both at work and at home.
We're more than just a workplace—we’re a community that supports, celebrates, and grows together. Join us, and let’s make every moment memorable.
Already working at Star Group?
Let’s recruit together and find your next colleague.